Managing Health Information for More than 20 Years.
How you want it to work.
We went to you, our
customers and asked what you wanted from a medical record copy service?
Scheduled appointments to be kept.
We never over schedule our employees. We know where our employees are at
all times and the work load at their current location, allowing us to route
another rep. to your location without any delays in our established schedule.
Rep. Information is updated every half hour.
Records processed and
released the same day.
Records are processed
and released the same day. We do not send Medical Records off site for further
review and endless processing for any reason. Our process is streamlined and
thorough, with curbs built into our process. We challenge every process with the
intent to keep it simple.
Great reps. to service your account.
We will turn down a request for our services due to shortages in qualified
employees, if necessary. We do not place employees in any facilities without
first providing six weeks of training. We are careful who we hire, and we train
each new employee in multiple facilities including Hospital settings before they
are given any accounts to work. Our Employee turnover is very low, We provide a
great work place environment for our employees.
When your Facility is assigned a Rep. you will be able to consistently count on
the same rep. to service your facility on an ongoing basis.
We are always looking for great employees and when we find them we hire them.
Accurate information in real time.
All Facilities are given direct phone numbers and e-mail addresses to their
facility representatives.
Efficient and Accurate Service.
Accurate and timely release of medical records is what we do best.
Highly efficient employees using specialized equipment combined with our
uniquely designed software ensures accurate and timely processing of medical
records.
With Drakes employees, equipment and software combinations we are able to
process a weeks worth of request in several hours. All information pertaining to
the request is documented for your records.
When we leave your facility all request are processed and records are in your
mail room sealed and ready to mail.
High quality printed Documents.
We process these request just as you are accustom to today. Digital
copying gives the requester high quality print outs, documents are scanned once
and converted into a digital image printing clear consistent images every single
time. This eliminates the complaints
from requesters receiving low resolution copies. Drake
provides specialized equipment with highly
efficient personnel.
Free service without any hidden fees or cost.
We guarantee the services we provide are free to our clients.
No hidden cost or fees ever. We bill the requester for all charges and fees
associated with the release.
We have a proven track record that we would like to present to you.
